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Manager - Claims for Workers Compensation - Perm $115k

PRIMARY PURPOSE:
To managed the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
o Responsible for overall operational management for assigned locations/offices.
o Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
o Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
o Monitors management reports relating to the partnership/office performance.
o Assists with the coordination of sales and client service efforts.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
o Performs other duties as assigned.
o Supports the organization's quality program(s).
o Travels as required.
SUPERVISORY RESPONSIBILITIES
o Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
o Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
o Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Licenses as required.
Experience
Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education required.
Skills & Knowledge
o Excellent oral and written communication, including presentation skills
o PC literate, including Microsoft Office products
o Leadership/management/motivational skills
o Analytical and interpretive skills
o Strong organizational skills
o Excellent interpersonal skills
o Excellent negotiation skills
o Ability to work in a team environment
o Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
Computer keyboarding, travel as required
Auditory/Visual:
Hearing, vision and talking
NOTE:
Credit security clearance, confirmed via a background credit check, is required for this position.


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